Customization Options:
- Choose your preferred metal and setting
- Available for rings, pendants, earrings, and bracelets
- Complimentary engraving and resizing services offered
Care & Maintenance:
Sapphires are highly durable but should still be handled with care to maintain their brilliance. Clean with mild soap and water. Enjoy complimentary polishing services to keep your sapphire looking radiant.
Ethical Sourcing:
Our sapphires are ethically sourced from reputable mines, ensuring that they are conflict-free and produced under responsible environmental and labor practices.
Warranty & Exchange:
- 14 days coverage for stone/pearl drop or manufacturing defects. Sen Pink Gems will repair on the settings and craftmanship.
- 30 days exchange items must be equivalent or higher value of the purchased price, allow to top up the difference if its higher in value.
- Strictly no cash refund is allowed in any purchases.
Delivery Information:
- Free insured shipping within Malaysia.
- Delivery within 3 to 4 weeks depending on customizations.
Additional Services:
- Custom stone cutting available
- Certified gemstone appraisal report included