Customization Options:
- Select your preferred metal and setting style
- Complimentary engraving available
- Resizing services for all ring sizes
Care & Maintenance:
Rubies are among the hardest gemstones, requiring minimal maintenance. Regular cleaning with mild soap and water will help preserve its natural luster. Lifetime polishing and cleaning services available for free.
Ethical Sourcing:
All rubies are ethically sourced from conflict-free regions, ensuring high-quality and responsible mining practices.
Warranty & Exchange:
- 14 days coverage for stone/pearl drop or manufacturing defects. Sen Pink Gems will repair on the settings and craftmanship.
- 30 days exchange items must be equivalent or higher value of the purchased price, allow to top up the difference if its higher in value.
- Strictly no cash refund is allowed in any purchases.
Delivery Information:
- Free insured shipping within Malaysia.
- Delivery within 3 to 4 weeks depending on customizations.
Additional Services:
- Lifetime trade-up program
- Certified gemstone appraisal report included