Customization Options:
- Choose your preferred metal and setting style
- Available in rings, pendants, earrings, and bracelets
- Complimentary engraving for personalized pieces
Care & Maintenance:
Agate is a durable stone but should be protected from harsh impacts and extreme temperatures. Clean gently with warm, soapy water. Our complimentary polishing services will keep your agate looking smooth and glossy.
Ethical Sourcing:
All agates are responsibly sourced from trusted suppliers, ensuring natural, untreated stones of the highest quality.
Warranty & Exchange:
- 14 days coverage for stone/pearl drop or manufacturing defects. Sen Pink Gems will repair on the settings and craftmanship.
- 30 days exchange items must be equivalent or higher value of the purchased price, allow to top up the difference if its higher in value.
- Strictly no cash refund is allowed in any purchases.
Delivery Information:
- Free insured shipping within Malaysia.
- Delivery within 3 to 4 weeks depending on customizations.
Additional Services:
- Custom stone cutting available for special requests
- Certified gemstone appraisal report included