Customization Options:
- Choose your preferred pearl size and setting.
- Available for necklaces, rings, earrings, and bracelets.
- Complimentary engraving and resizing services available.
Care & Maintenance:
Pearls are delicate and should be handled with care. Avoid exposure to chemicals and store separately to prevent scratches. Clean with a soft, damp cloth. We offer complimentary pearl restringing and polishing services to maintain the beauty of your jewellery.
Ethical Sourcing:
Our pearls are sourced from certified sustainable farms, ensuring eco-friendly practices and responsible cultivation methods.
Warranty & Exchange:
- 14 days coverage for stone/pearl drop or manufacturing defects. Sen Pink Gems will repair on the settings and craftmanship.
- 30 days exchange items must be equivalent or higher value of the purchased price, allow to top up the difference if its higher in value.
- Strictly no cash refund is allowed in any purchases.
Delivery Information:
- Free insured shipping within Malaysia.
- Delivery within 3 to 4 weeks depending on customizations.
Additional Services:
- Custom pearl designs available.
- Certified pearl quality report included with each purchase.