Customization Options:
- Choose your preferred metal and setting
- Available for rings, pendants, earrings, and bracelets
- Complimentary engraving and resizing services offered
Care & Maintenance:
Emeralds are delicate and should be treated with care, avoiding exposure to harsh impacts or chemicals. Clean with mild soap and water. Complimentary polishing services are available to keep the emerald shining brilliantly.
Ethical Sourcing:
Our emeralds are ethically sourced from conflict-free zones, ensuring high-quality stones that adhere to responsible mining practices.
Warranty & Exchange:
- 14 days coverage for stone/pearl drop or manufacturing defects. Sen Pink Gems will repair on the settings and craftmanship.
- 30 days exchange items must be equivalent or higher value of the purchased price, allow to top up the difference if its higher in value.
- Strictly no cash refund is allowed in any purchases.
Delivery Information:
- Free insured shipping within Malaysia.
- Delivery within 3 to 4 weeks depending on customizations.
Additional Services:
- Custom stone cutting available
- Certified gemstone appraisal report included